Engage Support

Approve Membership Requests

In order to manage pending requests to join your organization, you will need the necessary permissions. If you are an officer of the organization:

1. Go to the Organization Tool Menu.
2. Select Roster.
3. Toward the bottom of the page, you will see the Manage Roster section.
   1. Current is automatically selected and shows current memberships.
   2. Pending memberships will display members that were invited to join the organization but have yet to accept.
   3. Prospective memberships will display those that are requesting membership from outside the organization.
4. If you want to send a notification to pending members:
   1. Select their name under the Pending section and select Resend Invitation. This will notify that person that they have been invited to the organization.
5. If you want to manage prospective members:
   1. Select Prospective.
   2. Select the members to whom you would like to approve or deny membership.
      1. Here, you may also send a prospective user a message by choosing a user and selecting Send Message.
   3. Select Approve or Deny to allow them into the organization or reject their membership request, respectively.