Talk to Engage Support
If you have questions, run into a challenge, or want to brainstorm how to better leverage Engage for your organization - our team is here to help! If any of the hours listed below don't work for you - just contact firstname.lastname@example.org and we'll find a time that works best for you.
Zoom Drop-In Hours
For any quick questions or issues you may be experiencing with Engage, join the Engage Support Zoom Drop-In Hours.
- Tuesday | 12:00pm - 1:00pm
- Friday | 2:00pm - 3:00pm
Zoom Appointment Hours
Have a more complex question, or just want to brainstorm about implementing Engage for your organization? Schedule an appointment and fill out this form so we can help!
Please ensure that you schedule your appointment with at least 24-hours' notice.
How to Schedule and Join a Zoom Appointment
- Navigate to the Engage@appstate.edu appointment page.
- Find an open appointment slot and select the one that works best for you.
- Appointment slots are automatically allotted 30 minutes each.
- Save the appointment.
- Make sure to complete the Engage Support Appointment Form at least 24 hours before your scheduled appointment so we can provide the most effective help.
- Once you join the Zoom call, you will be placed into a waiting room. We'll be with you shortly!
Trouble Logging into Engage?
- Clear your cookies and cache within your preferred browser
- Close the browser
- Reopen the browser
*For desktop browsers, to quickly open menus used to clear your cache, cookies, and history, ensure that the browser is open and selected, and press Ctrl+Shift+Delete (Windows) or Command+Shift+Delete (Mac)
*If you do not want to clear your cookies and cache, please open a New Private Browsing window (in Firefox) or open an Incognito window in Chrome*
Navigate to https://engage.appstate.edu
Sign in with your campus username and password.
If you still receive an error, try a different browser (Google Chrome or Mozilla Firefox would be the preferred browsers).